{"id":459,"date":"2026-11-06T20:03:57","date_gmt":"2026-11-06T19:03:57","guid":{"rendered":"https:\/\/udropper.com\/termini-e-condizioni-di-udropper\/condizioni-pacchetti-supporter\/"},"modified":"2026-11-08T21:41:28","modified_gmt":"2026-11-08T20:41:28","slug":"condizioni-pacchetti-supporter","status":"publish","type":"page","link":"https:\/\/udropper.com\/en\/termini-e-condizioni-di-udropper\/condizioni-pacchetti-supporter\/","title":{"rendered":"Terms of sale of the Supporter List packages"},"content":{"rendered":"
\n

Version 1.0 \u00b7 In force from 8 November 2026.<\/strong><\/p>\n\n\n\n

Terms of sale of the Supporter List packages, accepted at the time of purchase on the website. They supplement the Terms and Conditions \u2013 Part One \u00abGeneral Provisions\u00bb<\/a>, which continue to govern the use of the app and of the account; for anything not provided for here, Part One applies.<\/p>\n\n\n\n

Article 1. Parties, subject matter and conclusion<\/h2>\n\n\n\n

1.1 These terms govern the sale of the Supporter List packages by Udropper Italia S.r.l., with registered office at Via Marcello Tassini 6, 44123 Ferrara, Italy, tax code and VAT number 02166440384, fully paid-up share capital of 10,000 euros, hereinafter Udropper or the Company, to the person making the purchase, hereinafter the Supporter. Contacts: support@udropper.com; certified e-mail (PEC) udropper.italia@legalmail.it.<\/p>\n\n\n\n

1.2 The purchase takes place at a distance from the page udropper.com\/supporta<\/a>. The contract is concluded when the Company sends the order confirmation to the e-mail address provided, containing the link to the version of these terms in force at the time of purchase. Each order concerns a single package.<\/p>\n\n\n\n

1.3 The package is a promotional visibility service within the Udropper app. It is not an investment, financial instrument, loan, donation or contribution, it does not grant shares in the Company or rights to profits, revenues or returns, and it gives no decision-making power over the platform.<\/p>\n\n\n\n

1.4 To benefit from the package you need an active Udropper account, the Udropper app for Android or iOS and an internet connection. The account remains governed by Part One, including the requirement of being at least 18 years old.<\/p>\n\n\n\n

Article 2. What the package includes<\/h2>\n\n\n\n

2.1 The package entitles the Supporter to have the Udropper account they indicate included in the Supporter filter of the app, for the duration of the package purchased.<\/p>\n\n\n\n

2.2 The Supporter filter is one of the feed lists, next to \u00abWorld\u00bb and \u00abFollowing\u00bb, available to all registered users. It collects the content published by accounts during the period in which their stay is active and is presented as the list of accounts that support Udropper.<\/p>\n\n\n\n

2.3 Whoever opens the filter can combine it with the filters and sorting options available in the app, for example by content type, period, publication date, likes, interactions or UD Index. The position of content in the list depends on these choices and is not guaranteed.<\/p>\n\n\n\n

2.4 When the stay expires, content already included in the filter remains there; content published after expiry only appears in the ordinary feeds.<\/p>\n\n\n\n

2.5 Being in the filter does not guarantee any result in terms of visibility, interaction, audience growth or commercial return, nor the uninterrupted continuity of the service.<\/p>\n\n\n\n

Article 3. Packages, available places and prices<\/h2>\n\n\n\n

3.1 The available packages, their durations and prices are those shown on the purchase page at the time of the order. Prices include the applicable VAT.<\/p>\n\n\n\n

3.2 Some packages are offered with a limited number of places, shown on the purchase page: on the date these terms enter into force there are fifty places for the three-year package and eighteen places for the five-year package.<\/p>\n\n\n\n

3.3 Once the places referred to in clause 3.2 are sold out, the Company will not offer the same package again on the same economic terms. A place that expires is not put back on sale.<\/p>\n\n\n\n

3.4 The limits of clause 3.3 only concern the Supporter List packages. The Company remains free to offer, also against payment, other promotional initiatives that do not consist of a stay in the Supporter filter.<\/p>\n\n\n\n

3.5 The Company may change the prices and composition of the packages offered at any time. Changes do not affect purchases already concluded.<\/p>\n\n\n\n

Article 4. Payment and invoicing<\/h2>\n\n\n\n

4.1 Payment is made by credit or debit card, or by the other methods shown on the payment page, through the payment service provider indicated there. The Company does not obtain the card details.<\/p>\n\n\n\n

4.2 At the time of purchase the Supporter provides the data needed to issue the invoice, including the tax code or VAT number and, if purchasing in the course of a professional or business activity, the SDI recipient code or PEC. The Supporter is responsible for the accuracy of the data provided and promptly communicates any changes.<\/p>\n\n\n\n

4.3 Value added tax is applied according to the rules applicable based on the country and on the status declared by the Supporter. The displayed price remains unchanged.<\/p>\n\n\n\n

Article 5. Start date and duration<\/h2>\n\n\n\n

5.1 The Supporter List opens by 1 January 2027.<\/p>\n\n\n\n

5.2 The duration of all packages starts counting on 1 March 2027, the same for everyone, regardless of the purchase date. Those who buy before that date do not lose a single day.<\/p>\n\n\n\n

5.3 For purchases made after 1 March 2027 the duration is still counted from that date and the time already elapsed is not recovered. A one-year package bought in July 2027 therefore ends in March 2028.<\/p>\n\n\n\n

5.4 Those who supported the project in the previous fundraising campaign receive the package they contributed for, in the same way as provided in clauses 5.1 and 5.2.<\/p>\n\n\n\n

Article 6. Link to the Udropper account<\/h2>\n\n\n\n

6.1 The package is linked to a single Udropper account, identified by the e-mail address the Supporter provides during payment. This address may be different from the one used for payment.<\/p>\n\n\n\n

6.2 If the address provided is wrong, the Supporter reports it without delay to support@udropper.com and the Company corrects it.<\/p>\n\n\n\n

6.3 If the indicated account does not exist on the date the list opens, the Company contacts the Supporter at the address used for the purchase. The stay still runs according to Article 5.<\/p>\n\n\n\n

6.4 The package cannot be transferred to third parties or moved to another account without the written consent of the Company.<\/p>\n\n\n\n

Article 7. Packages do not add up<\/h2>\n\n\n\n

7.1 Packages do not add up. Anyone who already holds a package, including one bought in the previous fundraising campaign, and buys another one, obtains a stay equal to the longer of the duration already held and the one purchased, not their sum.<\/p>\n\n\n\n

7.2 Moving to a longer package takes place at the full price of the new package, with no deduction of the amount already paid for the previous package.<\/p>\n\n\n\n

7.3 Buying a package of a duration equal to or shorter than the one already held does not extend the stay. In that case the Company refunds the amount paid, as provided in clause 8.4.<\/p>\n\n\n\n

Article 8. Consumer right of withdrawal<\/h2>\n\n\n\n

8.1 A Supporter purchasing as a consumer has the right to withdraw within fourteen days of the conclusion of the contract, without giving any reason and without any penalty.<\/p>\n\n\n\n

8.2 To withdraw, the Supporter may: a) use the online withdrawal function on the page udropper.com\/recesso<\/a>, which can be reached from the \u00abWithdraw from the contract\u00bb link at the bottom of the website pages; b) send an explicit statement to support@udropper.com, also using the withdrawal form below.<\/p>\n\n\n\n

8.3 The Company confirms without delay, to the Supporter's e-mail address, receipt of the withdrawal statement, with date and time.<\/p>\n\n\n\n

8.4 The Company refunds the full amount paid within fourteen days of receiving the statement, using the same means of payment used for the purchase, unless otherwise agreed. Nothing is withheld, even if the stay in the list has already started.<\/p>\n\n\n\n

8.5 Withdrawal ends the stay in the Supporter filter resulting from the package concerned.<\/p>\n\n\n\n

Article 9. Legal guarantee and complaints<\/h2>\n\n\n\n

9.1 A Supporter purchasing as a consumer benefits from the legal guarantee of conformity provided for digital services by Articles 135-octies and following of the Italian Consumer Code. In case of lack of conformity the Supporter is entitled to have conformity restored or, in the cases provided by law, to a price reduction or to terminate the contract.<\/p>\n\n\n\n

9.2 Complaints and requests are sent to support@udropper.com. The Company replies within thirty days of receipt.<\/p>\n\n\n\n

Article 10. Evolution of the Supporter filter<\/h2>\n\n\n\n

10.1 The Company may introduce limitations to how the Supporter filter works to prevent misuse or for technical reasons, including a limit on the number of pieces of content each account can add to the filter.<\/p>\n\n\n\n

10.2 Such limitations will in no case reduce the possibility of adding at least one piece of content per day to the filter for each account in the list.<\/p>\n\n\n\n

10.3 Limitations are announced at least thirty days in advance through the app and to the e-mail address associated with the account.<\/p>\n\n\n\n

Article 11. Suspension and closure of the account<\/h2>\n\n\n\n

11.1 The stay in the Supporter filter requires an active account and compliance with the Terms and Conditions and the Content Guidelines.<\/p>\n\n\n\n

11.2 During a suspension of the account ordered under Part One, presence in the filter is suspended and the duration of the package is not extended by the corresponding period.<\/p>\n\n\n\n

11.3 If the Company closes the account for a serious or repeated violation established under Part One, the stay ends with no right to a refund of the remaining period, without prejudice to the mandatory rights of consumers.<\/p>\n\n\n\n

11.4 If the Supporter voluntarily closes their account, the stay ends and the remaining period is neither refunded nor transferable.<\/p>\n\n\n\n

Article 12. Liability<\/h2>\n\n\n\n

12.1 The Company is liable for the performance of its obligations with professional diligence.<\/p>\n\n\n\n

12.2 If, for reasons attributable to the Company, the service is not provided for a significant period, the Supporter is entitled, at their choice, to an extension of the stay for a corresponding period or to a refund of the share proportional to the period not enjoyed.<\/p>\n\n\n\n

12.3 Liability for wilful misconduct or gross negligence, personal injury and any other case in which the law does not allow limitations, including consumer rights, is excluded from any limitation.<\/p>\n\n\n\n

Article 13. Changes to these terms<\/h2>\n\n\n\n

13.1 The Company may change these terms only for a justified reason, in accordance with Article 23 of Part One.<\/p>\n\n\n\n

13.2 Changes do not affect packages already purchased, which remain governed by the version in force at the time of purchase.<\/p>\n\n\n\n

Article 14. Governing law and jurisdiction<\/h2>\n\n\n\n

14.1 The relationship is governed by Italian law, without depriving the Supporter of the protection granted by the mandatory provisions of the law of the country of their habitual residence.<\/p>\n\n\n\n

14.2 For disputes with Supporters acting as consumers, the court of the consumer's place of residence or domicile has jurisdiction. For disputes with Supporters acting in the course of a professional or business activity, the Court of Ferrara has exclusive jurisdiction.<\/p>\n\n\n\n

14.3 The possibility of using the out-of-court dispute resolution bodies provided by law remains unaffected.<\/p>\n\n\n\n

Article 15. Language<\/h2>\n\n\n\n

15.1 These terms are drawn up in Italian and also made available in English, with the same numbering. In case of conflict or doubt the Italian text prevails, without prejudice to the mandatory protections granted to consumers.<\/p>\n\n\n\n

Article 16. Final provisions<\/h2>\n\n\n\n

16.1 The invalidity or ineffectiveness of any clause does not affect the validity of the others, which remain effective to the extent permitted by law.<\/p>\n\n\n\n

16.2 Tolerance of a breach does not constitute a waiver of the rights due.<\/p>\n\n\n\n

16.3 The Company may assign the relationship in the event of corporate transactions, giving notice and without prejudice to the Supporter's rights.<\/p>\n\n\n\n

16.4 The current version, with its effective date, is available at udropper.com\/termini-e-condizioni-di-udropper\/condizioni-pacchetti-supporter\/<\/a>; previous versions are published at udropper.com\/termini-e-condizioni-di-udropper\/versioni-precedenti\/<\/a> and remain available on request at support@udropper.com.<\/p>\n\n\n\n

Withdrawal form<\/h2>\n\n\n\n

Complete and return this form only if you wish to withdraw from the contract.<\/p>\n\n\n\n

To: Udropper Italia S.r.l., Via Marcello Tassini 6, 44123 Ferrara, Italy, support@udropper.com<\/p>\n\n\n\n

I hereby give notice that I withdraw from my contract for the purchase of the following Supporter List package: ______<\/p>\n\n\n\n

Ordered on: ______ \u00b7 Order number: ______<\/p>\n\n\n\n

Name and surname: ______ \u00b7 Address: ______<\/p>\n\n\n\n

E-mail used for the purchase: ______<\/p>\n\n\n\n

Date: ______ \u00b7 Signature (only if this form is sent on paper): ______<\/p>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"

Versione 1.0 \u00b7 In vigore dall'8 novembre 2026. Condizioni di vendita dei pacchetti della Lista Supporter, accettate al momento dell'acquisto sul sito. Si aggiungono ai Termini e condizioni \u2013 Parte prima \u00abDisposizioni generali\u00bb, che continuano a regolare l'uso dell'applicazione e dell'account; per quanto qui non previsto si applica la Parte prima. Articolo 1. Parti, oggetto […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":308,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-459","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/udropper.com\/en\/wp-json\/wp\/v2\/pages\/459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/udropper.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/udropper.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/udropper.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/udropper.com\/en\/wp-json\/wp\/v2\/comments?post=459"}],"version-history":[{"count":1,"href":"https:\/\/udropper.com\/en\/wp-json\/wp\/v2\/pages\/459\/revisions"}],"predecessor-version":[{"id":504,"href":"https:\/\/udropper.com\/en\/wp-json\/wp\/v2\/pages\/459\/revisions\/504"}],"up":[{"embeddable":true,"href":"https:\/\/udropper.com\/en\/wp-json\/wp\/v2\/pages\/308"}],"wp:attachment":[{"href":"https:\/\/udropper.com\/en\/wp-json\/wp\/v2\/media?parent=459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}